Password Rules
- a minimum of 12 characters
- a maximum of 16 characters
- a minimum of 1 upper case character
- a minimum of 1 lower case character
- a minimum of 1 number
- a minimum of 1 special character: ' ~ ! # $ % ^ * ( ) _ + - = { } | [ ] \ : < > ? , . /
Password Restrictions
The password can't contain any of the following items:
- Spaces
- @ and & symbols
- Non-English characters
- Your ECU Login Id
- Your previous three passwords
Challenge Questions and Answers Rules
- Three different challenge questions must be selected by using the drop-down arrows.
- Each answer must be unique (different from the other answers).
- Each answer must be at least 1 character in length.
If you have any queries regarding how to correctly set your password that you have been unable to resolve with the information provided, you may like to request assistance from the IT Service Desk via email at itservicedesk@ecu.edu.au, or contact us on (+61 8) 6304 6000